Emergency contacts

Police — non-emergency & reporting

Reporting to the concierge or posting in WhatsApp groups is not sufficient — the police only act on reports made through these channels. Always note your CAD reference if one is issued.

• Met Police non-emergency
  101
• Report a crime online to the Met
  Open
• Crimestoppers (anonymous)
  0800 555 111 Website
• British Transport Police

  Text 61016 — for incidents on rail / DLR / National Rail
  61016 Website
• Woolwich Riverside Safer Neighbourhood Team

  PCSO Abu Bhah

  woolwichriverside.snt@metpolice.uk

Anti-social behaviour & council services

• Greenwich Council — ASB Team (non-urgent)

  You can request an ASB review if you have reported the same issue at least three times.

  contact-centre@royalgreenwich.gov.uk
  020 8921 4411
• Greenwich Council — main switchboard
  020 8854 8888 Website
• Fix My Street — fly-tipping, abandoned vehicles, potholes
  Open

Utilities — emergencies

• National Grid — gas emergency
  0800 111 999
• Power cut
  105
• Thames Water — leaks & supply
  0800 316 9800

Estate management & building safety

For lifts, fire systems, water leaks, lockouts and other building-level issues.

• Rendall & Rittner — concierge / out of hours

  Per-building number — check your block noticeboard or confirm with the committee
  To confirm
• Berkeley Homes — defects / new-build issues

  Within the warranty period for newer blocks
  To confirm
• Southern Housing

  For Southern Housing residents only
  To confirm

WARA committee

• Report a security issue

  Logs straight to the committee for follow-up
  Open
• Safety resources & guidance
  Open
• Contact the committee
  Open